Privacy policy

Vivanciel Privacy Policy

Introduction
At Vivanciel, your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, and safeguard it when you visit vivanciel.com or use our services.

Information We Collect
We may collect personal information such as:

  • Contact details: name, email, postal address, phone number

  • Account information: username and password

  • Transaction and payment details: order history, payment methods

  • Interaction data: IP address, browser type, and activity on our website

How We Use Your Data
Your information helps us:

  • Process and deliver your orders

  • Manage and secure your account

  • Improve and personalize our services

  • Communicate about products, services, and promotions (with your consent)

  • Comply with legal and regulatory requirements

How We Share Your Data
We only share your information when necessary:

  • With payment providers to process transactions

  • With suppliers or service partners who assist in delivering our services

  • When legally required or with your consent

How We Protect Your Data
We use technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

Your Rights
Under GDPR, you have the right to:

  • Access: know what data we hold about you

  • Rectification: correct inaccurate data

  • Erasure: request deletion of your personal data

  • Object: opt-out of certain data processing

Updates to This Policy
We may update this policy occasionally. All changes will be posted on our website.

Contact Us
For questions about your personal data or this privacy policy, reach out to us at:
📧 info@vivanciel.com