Shipping policy

Vivanciel Delivery Policy

General Information
At Vivanciel, we aim to deliver your order quickly and efficiently. This policy outlines the details of our delivery services.

Delivery Methods & Fees
We offer multiple delivery options depending on your order size, product, and destination. Delivery fees vary based on the method and address. Standard delivery is free for orders over $50.

Delivery Times
Orders are typically shipped within 3–6 business days after confirmation. Please note that unforeseen events may occasionally affect delivery times.

International Shipping
For deliveries outside Sweden, additional charges, taxes, or customs duties may apply. These costs are the customer’s responsibility. Please verify delivery availability to your location before placing an order.

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.

Damaged or Missing Items
If your order arrives damaged or with missing items, contact us within 2 days of delivery so we can resolve the issue promptly.

Returns & Exchanges
For returns and exchanges, please refer to our Return Policy.

Updates
Vivanciel may update this delivery policy at any time. The latest version will always be available on our website.

Contact Us
For questions about your order or delivery, please reach out to info@vivanciel.com